Cancellation Policy
We understand that sometimes customers may need to cancel an order. Please review our cancellation policy below.
Physical Products
Orders for physical products may be canceled within 12 hours of purchase, provided the order has not yet been processed or shipped.
Once an order has been processed or shipped, it cannot be canceled. In such cases, customers may refer to our Refund or Return Policy if applicable.
Digital Products
Due to the nature of digital products, orders for digital items (including downloadable templates and digital files) cannot be canceled once the purchase has been completed and the product has been delivered or accessed.
How to Request a Cancellation
To request a cancellation, customers must contact us as soon as possible using the contact information provided on our website.
We will review the request and confirm whether the cancellation can be completed.